I really valued the time and feedback allotted to rough draft questions for our first business visit. Overall, I realized that questions need to be warm and inviting not mechanical. Katya and I will approach the SB Press employees as sensitive and humble beings. Initially, Katya and I included the word "structure" in a few of our questions and we immediately received the feedback to omit that word which upon reflection I completely agree with as it adds rigidity to the question and does not enhance it in any way.
The notion to focus on the organizational climate and functions of it's people struck me as overarchingly important. It seems easy to get stuck in the collection of facts concerning the organization but that is not our purpose and we must continuously remind ourselves of that.
I also valued the advice that all contact with our chosen organization is a type of intervention and that from the beginning it is essential to collect notes on everything from what is happening at moment, what is displayed on the walls, hesitancies, how are decisions made, how are things determined, who referred you to who...etc. I like the notion of really keeping in tune with what is weird or interesting.
I believe that after our class discussions and readings Katya and I have become more "in-tune" with the ethics of organizational development and intervention.
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